1. For a refund or exchange on your purchase, contact us at email@good-cravings.com. We’ll send you a personalized return label. 

2. Enclose it with the box along with the product you are returning.

3. Shipping fee is not refundable.

4. Returns and exchanges should be mailed to:

Good Cravings
ATTN: Customer Service
13331 Veterans Memorial Dr., Unit M, Houston, TX, 77014

4. Once your package is received at our facility, we will process your request and issue your refund. Refunds will be processed using the same payment method you used at checkout. For exchanges, items will be shipped within 5-7 business days.

Please note that returns or exchange requests must be made within 10 days of their delivery date. Additionally, there must be no more than 3 bars missing from each returned package for a full refund.